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So, your job is to market a consultancy? Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing. “unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you. Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you). Care to give it a try? Then listen in right away - or read a bit more about the project here: https://unbillable-hrs.com/
Episodes
Friday Jun 18, 2021
S3E5 - Interviewing clients
Friday Jun 18, 2021
Friday Jun 18, 2021
Now, we often talk about how firm marketers should talk to clients more often. But then… we’re no experts in doing that well (i.e., in a very productive manner). So we invited someone who is – and spoke to Andrew Swallows about his tips for conducting “voice of the customer” type research.
Episode guest: Andrew Swallows, friend of the show, solution architect and UX expert.
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes to this episode at unbillable-hrs.com!
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